This website and VanHurt services are operated by VanHurt HK Limited (Company Registration No. 80679132), a company registered in Hong Kong, with registered office at Flat 2304, 23/F, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Hong Kong. VanHurt is a trading name of VanHurt HK Limited, and references to “VanHurt”, “we”, “us”, or “our” in this document mean VanHurt HK Limited.
Contact: vusaconsultancyhk@gmail.com · Tel: +1 914 416 8190
1. About these terms
These Terms and Conditions apply to your use of this website and to VanHurt services unless a signed engagement letter, statement of work, or written agreement states otherwise.
If there is a conflict between these terms and a signed client agreement, the signed client agreement takes priority for that engagement.
2. Business-to-business services
VanHurt primarily provides commercial consultancy services to business clients. Services may include advisory work, documentation support, operational consulting, engagement structuring, process review, and related digital or written deliverables.
VanHurt does not provide regulated financial advice, investment advice, payment services, legal representation, or money transmission services.
3. Engagement scope
Each engagement should be confirmed in writing before substantive work begins. Written confirmation may include an engagement letter, email agreement, statement of work, invoice, or another written scope document accepted by both parties.
Client responsibilities include providing accurate information, timely access to relevant documents, and prompt feedback when VanHurt requests clarification or approval.
4. Delivery and acceptance
Delivery occurs when VanHurt issues the final deliverable, report, document set, completion notice, or other agreed output by email or another agreed channel.
The client has 14 days from delivery to raise a written issue about material non-conformity, missing agreed scope, or an error requiring correction.
If no written issue is raised within that 14-day period, the deliverable is treated as accepted.
5. Payment
Unless otherwise agreed in writing, payment is requested after delivery and after the 14-day acceptance period has passed. Payment is for the completed service or deliverable identified in the invoice or payment page.
Once a delivered service has been accepted and payment has been made, the payment is final except where VanHurt agrees otherwise in writing, there has been a duplicate payment or manifest billing error, or non-excludable legal rights apply.
6. Disputes during the acceptance period
If the client contests delivery within 14 days, the client must identify the specific issue and provide enough detail for VanHurt to assess it. VanHurt may correct, reissue, clarify, or reasonably supplement the deliverable where appropriate.
A request for additional work, changed scope, or a new commercial position is not a delivery defect and may require a separate engagement or additional fee.
7. Intellectual property
Unless otherwise agreed in writing, VanHurt retains ownership of its pre-existing methods, templates, know-how, processes, and internal materials. The client receives a licence to use the final deliverables for the agreed business purpose after payment is made.
8. Confidentiality
VanHurt will treat non-public client information as confidential and use it only to provide the agreed services, manage the engagement, comply with law, or protect legitimate business interests.
9. Liability
VanHurt is not liable for indirect loss, loss of profit, loss of opportunity, or losses caused by inaccurate client instructions or incomplete information. Nothing in these terms excludes liability that cannot legally be excluded.
10. Consumer rights
These terms are written for business clients. If a client is legally treated as a consumer, mandatory statutory rights may apply and nothing in these terms is intended to exclude or restrict rights that cannot be excluded by law.